Razer Laptop Support and Warranty Options for Customers

Razer has three channels for customer support: Online chat at https://support.razer.com/contact-support (available seven days a week from 9AM to 6PM SGT) Phone representatives at 1-800-185-3004 (available seven days a week from 9AM to 6PM SGT) Email (a webform can be filled out at any time to submit a case)

1. Do Razer laptops come with warranty?
2. How do I purchase a Razer extended warranty?
3. Does Razer have good customer service?
4. How much is Razer extended warranty?
5. How long do Razer laptops last?
6. How do I use my Razer 7.1 surround sound?
7. Can I extend Razer warranty?
8. Should I register my Razer product?
9. How do I check my Razer product?
10. Does Razer have bad customer service?
11. Is Razer a bad brand?
12. Are Razer keyboards overpriced?

Do Razer laptops come with warranty?

Limited Warranty.

Razer warrants the Product to be free from defects in materials and workmanship (subject to the terms set forth herein) when used normally in accordance with the official documentation for the applicable Warranty Period from the date of retail purchase.

How do I purchase a Razer extended warranty?

Yes, simply contact The RazerCare Protection Team at 800-210-2281 and provide the name and phone number you purchased the product under and they will be able to locate your proof of purchase.

Does Razer have good customer service?

2020 rating. Last year, Razer was our MVB (most improved brand), jumping seven spots up to second place. Improvement is great, but only if you can keep it up. Razer's not only maintained its good tech support habits, but also improved even more — enough to earn a first finish, dethroning Apple.

How much is Razer extended warranty?

How much it costs depends on your device. It starts at $100 for either generation of Razer Phone, but climbs to $200 for the Blade Stealth, $250 for the standard Blade and $300 for the Blade Pro.

How long do Razer laptops last?

I have never owned any Razer laptop, but I was told by a Staples employee himself that most laptops made now are made to last 3–4 years. The fact about gaming laptops, rather than a game console, handheld console, or a smartphone , is that a good portion of how long it lasts is affected by how it's used.

How do I use my Razer 7.1 surround sound?

Step-by-step process

1. Download and install 7.1 Surround Sound software.
2. Run the 7.1 Surround Sound installer, and then click “INSTALL”. ...
3. After completing the installation, launch the 7.1 Surround Sound app then log in with your Razer ID.
4. Enter the activation code that came with your purchase, then click “ACTIVATE”.

Can I extend Razer warranty?

Both RazerCare protection plans extend your coverage upon expiration of the Razer Limited Warranty.

Should I register my Razer product?

You don't need to register anything. It's optional. You can't check warranty if you register on website, only In-Synapse thingy shows expiry dates I think. ... It's only to keep track of how many days you have left on warranty.

How do I check my Razer product?

Find The Serial Number Of Your Razer Product

1. On the surface of your product.
2. On a Razer Mobile Phone in Settings > System > About phone > Model & hardware If you have the product's original packaging, you can check the barcode to find the serial number.
3. You may also choose a product below for additional details on locating the serial number on your product.

Does Razer have bad customer service?

Worst Customer Support Ever

Customer support at razer is basically nonexistent. Absolutely horrible company I recommend to never buy from them.

Is Razer a bad brand?

Razer isn't bad. They have some bad products but so does corsair. Doesn't mean they're actually bad as a company.

Are Razer keyboards overpriced?

Yes Razer is overpriced. But just like Alienware it is a "premium luxury product" and the high price helps make sure that the "High Quality" tag is maintained.