- Step 1: Install and Configure MariaDB database server. ...
- Step 2: Install Apache2 web server and Apache Perl module. ...
- Step 3: Install other Perl Modules. ...
- Step 4: Create an OTRS system user. ...
- Step 5: Download and Install OTRS on Ubuntu 20.04 / 18.04. ...
- Step 6: Configure OTRS Apache VirtualHost. ...
- Step 6: Access OTRS Web Interface.